Managed Hosting Services For Customers Subject To HIPAA-Compliance

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HIPAA Compliance Support

SQL Server Hosting

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RELENTLESS SECURITY™
Your servers won't get hacked or compromised. Guaranteed.

EXTREME RELIABILITY™
100% network uptime & 99.9% server uptime. Guaranteed.

EXCEPTIONAL SUPPORT™
Superior server management, 24/7 support, & a dedicated team of engineers to ensure your servers are secure & reliable.

What Our Clients Say:

"REDPLAID has been great for us for hosting. They have had great uptime and great support. I recommend them highly."

- Howard Greenberg, President, The Learning Continuum Company

Some of Our Satisfied Clients:

REDPLAID™ Managed Hosting For Customers Subject To HIPAA-Compliance

REDPLAID provides Managed Hosting Services for customers in the healthcare industry that are required to comply with the HIPAA security standards. Our world-class data centers and secure hosting services have been a key component to assist our healthcare customers to satisfy their HIPAA security obligations.

Solutions For Healthcare Providers
REDPLAID's hosting solutions have enabled our healthcare customers to outsource the hosting of a wide range of mission critical systems including patient management systems, billing systems, e-Commerce websites, extranets, intranets, email environments, disaster recovery environments, and e-learning systems among other technologies.

Solutions For Healthcare Software Providers
REDPLAID also has extensive experience helping healthcare-related software providers deliver their Software as a Service (SaaS). For these clients, REDPLAID provides the "behind-the-scenes" managed hosting services, facilities, and support services required to deliver their software as a hosted solution.

REDPLAID's HIPAA Compliance Support Plan:
REDPLAID has developed a HIPAA Compliance Support Plan to assist our customers in meeting some of their HIPAA security obligations.

The services REDPLAID provides within our HIPAA Compliance Support Plan include:

REDPLAID's proprietary Vulnerability Scanning for 70,000+ server & network vulnerabilities

Managed Windows & Linux Operating System security patches and updates

Virus, Worm, Trojan & Malware protection using the industry leading F-Secure product line

Blocking, logging, and customer notification of unauthorized access attempts

Dedicated firewall support with enhanced security rules including secured SSH and Remote Desktop connections

Automatic server password expirations & automatic SSH & Remote Desktop timeouts

Detailed audit tracking in both Windows & Linux Operating System environments

Data encryption support for best in class products including RSA BSafe, RSA SecurID, Jetico BestCrypt & Comodo

Offsite encrypted tape backups to a local REDPLAID facility, with optional tape rotations to secure 3rd party facility

Data destruction before electronic media is reused or discarded

Recording of data movement on electronic media both inside and outside of REDPLAID's facilities

Maintenance records maintained for any changes to the physical security of the facility

Secure facility access with person-traps, biometric readers and card scanners

Mandatory escorting of all outside visitors at all times, with facility access limits strictly enforced

Learn More
Please contact us if you'd like to learn more about REDPLAID's Managed Hosting Solutions for customers subject to HIPAA Compliance. Or feel free to order dedicated servers online with our HIPAA Compliance Support Plan (below).

Configure Or Order Windows Or Linux Servers With HIPAA Support Online:

Server Models:	Server Features:	Base Cost:	Order/Configure Now:
Dell PowerEdge 860	Dual Core Pentium D	$0 Setup, $189.00/mo	Not Recommended
Dell PowerEdge R200	Dual Core Pentium, Dual or Quad Core Xeon	$0 Setup, $199.00/mo	Not Recommended
Dell PowerEdge 1950	1 or 2 Dual or Quad Core Xeons With 2 Disks	$0 Setup, $269.00/mo
Dell PowerEdge 2850	1 or 2 Xeons With 6 Disks	$0 Setup, $319.00/mo
Dell PowerEdge 2950	1 or 2 Dual or Quad Core Xeons With 6 Disks	$0 Setup, $359.00/mo

Available Server Features:

24/7 Toll-Free Tech Support24/7 Toll-Free Tech Support REDPLAID provides 24/7 Toll-Free support for our servers, network, data center infrastructure, security components, and the operating systems & control panels that we provide. REDPLAID also provides support to its customers for most common applications that run on our servers.	Managed DNSManaged DNS REDPLAID provides the management of our customer's DNS in all server packages using REDPLAID's redundant DNS environment.	Vulnerability ScanningVulnerability Scanning REDPLAID provides vulnerability scans & assessments against services running on our customers' servers to test them against our proprietary vulnerability database containing more than 70,000 vulnerabilities that are continually updated. This powerful vulnerability assessment searches across servers and infrastructure devices to perform distributed or event-driven probes of network services, operating systems, servers, firewalls, and application components to identify potential risks. Customers are provided the results of the vulnerability scans and can repair these vulnerabilities on your own or have REDPLAID's Security Team correct them.
24/7 Server Monitoring24/7 Server Monitoring REDPLAID monitors the health and capacity of our customer's servers 24/7, with automated alerts sent to REDPLAID's staff when there are issues.	Gigabit Network UplinksGigabit Network Uplinks Every REDPLAID server comes standard with 10 Mbps network uplink, which can be upgraded to 100 Mbps or 1,000 Mbps (Gigabit) network connection.	Penetration TestingPenetration Testing Penetration testing is a live test of the security defenses of your server performed by REDPLAID's Security Team. Our CISSP certified security engineers use techniques and exploits that real-life hackers use to simulate the results of an attack. This helps determine the appropriate level of network security and controls required to correct any identified vulnerabilities. This testing is often required for industry compliance with standards such as CISP (MasterCard & Visa certification), FDIC certification, HIPAA compliance, Sarbanes Oxley (SOX) compliance and others.
24/7 Advanced Customer Portal24/7 Advanced Customer Portal REDPLAID provides an advanced customer portal that allows customers to view information regarding their servers, enter trouble tickets and service requests 24/7, as well as monitor and administer their firewall & security infrastructure 24/7.	Full Remote ConsoleFull Remote Console While REDPLAID provides a broad mix of Managed Services, most of our customers prefer to do some or all of their server administration themselves. With the REDPLAID Remote Console, your PC becomes "The Console" to the server from whatever location you securely login from - no different than sitting right in front of the server. You'll get full Root or Admin access, you'll see all BIOS and console messages, you'll have the full Linux console GUI, you can remotely reboot the server, power it on or off, and your local CD-ROM drive even becomes the CD-ROM on the server to install software from.	Content MonitoringContent Monitoring REDPLAID's Tripwire™ Server Integrity Monitoring uses a sophisticated database to monitor the integrity and file attributes of important files on each server. REDPLAID's Security Team sets specific alarm criteria for unauthorized server changes and malicious user activity, and our Tripwire software establishes a "digital inventory" of known good files and their attributes - using them as a baseline to monitoring changes. When changes are identified, REDPLAID's Security Team and customer support staff are notified electronically. If the change is desirable, such as with a scheduled software patch for example, Tripwire makes it easy to verify these changes and roll them into the baseline for future monitoring. If the change is not desired, Tripwire software enables rapid restoration of files to a known good state. Controls can also be put in place to not only identify changes but to automatically restore systems when undesired changes occur.
24/7 Security Incident Response24/7 Security Incident Response REDPLAID provides 24/7 Security Incident Response by REDPLAID's GIAC-certified Security Team to resolve security events and proactively keep all servers in our network safe from malicious and harmful traffic.	Remote Reboot & Power On/OffRemote Reboot & Power On/Off While REDPLAID provides a broad mix of Managed Services, most of our customers prefer to do some or all of their server administration themselves. With the REDPLAID Remote Console, your PC becomes "The Console" to the server from whatever location you securely login from - no different than sitting right in front of the server. You'll get full Root or Admin access, you'll see all BIOS and console messages, you'll have the full Linux console GUI, you can remotely reboot the server, power it on or off, and your local CD-ROM drive even becomes the CD-ROM on the server to install software from.	Data Encryption Data Encryption REDPLAID's Advanced Data Encryption services are designed to protect the sensitive personal, financial, credit card, and proprietary data stored on your servers. This includes support for files, file systems, folders and directories on any type of electronic media, whether fixed or removable. The Encryption Algorithms supported by REDPLAID include: RIJNDAEL-256, Blowfish-448, Twofish-256, CAST-128, IDEA-128, DES-56, 3DES-168, or GOST-256, and DESX-184. REDPLAID's Security Team assists each customer to determine the appropriate data encryption method for your environment.
24/7 Onsite "Hands & Eyes"24/7 Onsite "Hands & Eyes" REDPLAID staffs its Network Operations Center & Customer Support Desk 24/7 in order to assist our clients with their server issues. Our staff can act as your remote "hands and eyes" when needed to physically assist you with any specific server related issues.	Remote CD-ROMRemote CD-ROM While REDPLAID provides a broad mix of Managed Services, most of our customers prefer to do some or all of their server administration themselves. With the REDPLAID Remote Console, your PC becomes "The Console" to the server from whatever location you securely login from - no different than sitting right in front of the server. You'll get full Root or Admin access, you'll see all BIOS and console messages, you'll have the full Linux console GUI, you can remotely reboot the server, power it on or off, and your local CD-ROM drive even becomes the CD-ROM on the server to install software from.	cPanel & Plesk (Linux)cPanel & Plesk (For Linux) REDPLAID dedicated Linux servers can be configured with the cPanel control panel with WebHost Manager (WHM). cPanel & WHM is a next generation web hosting control panel system. Both cPanel and WHM are extremely feature rich as well as include an easy to use web based graphical user interface (GUI). REDPLAID dedicated servers can be configured with the Plesk for Linux control panel and the optional Plesk Power Pack. The Plesk family of control panel solutions is powered by the most comprehensive set of features available to hosting professionals today.
1-Hour Hardware Replacement 1-Hour Hardware Replacement REDPLAID stocks a generous parts inventory in order to guarantee our customers that we can replace any failed component within our servers or network infrastructure within 1 Hour of problem determination, and is contained in the REDPLAID Service Level Agreement.	Managed FirewallsManaged Firewalls REDPLAID provides various firewall solutions to help protect your server(s) including shared Firerack firewalls and dedicated Cisco PIX Firewalls with optional VPNs. The shared Firerack Firewall is an entry level option with a web console. Shared firewalls are suitable for servers requiring basic firewall protection, and are not as secure as dedicated firewalls. A dedicated Cisco PIX Firewall is needed when you require an enhanced level of security. REDPLAID offers 3 Models of the Cisco PIX firewall (Models 501, 506e and 515e). Model 515e can be configured for high availability with a 2nd PIX 515e firewall. Our GIAC-certified security engineers provide 24x7x365 firewall management and monitoring including ruleset changes as needed for optimum firewall security, availability and performance.	Linux & Apache Hardening (Linux)Linux & Apache Hardening (For Linux) REDPLAID's Linux & Apache Hardening Hardening can reduce your risk of being hacked by over 75 percent. REDPLAID's Advanced Server Hardening for Linux consists of Operating System Hardening for Linux platforms to provide an end-to-end custom security configuration of your server(s), including the latest security patches and updates. On Linux servers, REDPLAID's Security Team installs and configures SELINUX and Bastille software. REDPLAID's Security Team also performs proprietary steps to harden the common applications and services running on your servers such as Apache.
Full Admin/Root AccessFull Admin/Root Access Each REDPLAID server comes standard with full Root or Admin access to allow our customers to perform any systems administration, network administration, application administration or maintenance, or database administration activities on their servers 24/7.	Intrusion PreventionIntrusion Prevention REDPLAID provides the most powerful Intrusion Prevention System (IPS) in the managed hosting industry. REDPLAID utilizes a robust, high-performance IPS that includes both network-based IPS and server-based IPS. It utilizes a powerful event aggregation and correlation engine that not only detects distributed intrusion attempts and anomalies, but it also takes automated proactive actions to prevent intrusion attempts. REDPLAID's network IPS and server-based IPS work together to detect, track and eliminate hostile traffic that could disrupt the operation of your server(s) - extending throughout the REDPLAID network from the outer network edge all the way up to and including each protected server. The REDPLAID Customer Portal provides every REDPLAID customer with a real-time security interface to co-monitor their security tools in conjunction with REDPLAID's 24/7 Network Operations Center (NOC) staff.	SQL Server, Exchange, SharePoint (Windows)SQL Server, Exchange, SharePoint (For Windows) REDPLAID provides our customers the ability to license and run Microsoft SQL Server (2000 & 2005 Workgroup, Standard Edition and Enterprise Edition) as well as Microsoft's most common applications including Microsoft Exchange (which includes licenses for Outlook for each user and supports all versions of Exchange for the same fee), Microsoft Sharepoint Portal, and Microsoft Terminal Server. Under the Microsoft Service Provider Licensing Agreement (SPLA) customers pay for their use of Microsoft software on a monthly basis without any long-term commitments or maintenance fees.
Managed O/S UpdatesManaged O/S Updates REDPLAID's engineers will provide managed O/S security patches & critical updates for all Windows platforms, Red Hat Enterprise Linux 4.0 or 5.0 ES or SuSE Linux Enterprise Server 10. This service utilizes REDPLAID's engineers to review patches & updates prior to applying them to a customer's server in order to look for known conflicts and decrease the likelihood of a patch or update causing a problem. Updates are performed during REDPLAID's standard maintenance windows. Customers requiring customized maintenance windows can upgrade to our Complex Hosting Plan, where we provide user-definable maintenance windows.	DDoS ProtectionDDoS Protection REDPLAID's CleanTraffic™ DDoS Protection from NetZentry proactively protects websites & servers against DDoS attacks including up to multi-gigabits-per-second attacks. It absorbs attacks by filtering out malignant packets from your inbound Web traffic and simultaneously delivering purified traffic back to your server(s) so that business operations can continue even in the face of a DDoS attack. Rather than relying on signatures or prior knowledge, FloodGuard™ uses patented technology to detect traffic anomalies and eliminates them by quarantining or blocking the attack source with pinpoint precision.	Plesk (Windows)Plesk (For Windows) REDPLAID dedicated servers can be configured with the Plesk control panel for Windows and the optional Plesk Power Pack. The Plesk family of control panel solutions is powered by the most comprehensive set of features available to hosting professionals today.
Managed Data BackupsManaged Data Backups REDPLAID provides daily data backups of our customer's servers to RAID-protected disk storage. This service includes 50 GB of data backup space per server, and can be performed without taking servers or websites down. It also provides support for Windows open files.	F-Secure™ Virus ProtectionF-Secure™ Virus Protection REDPLAID utilizes the F-Secure Anti-Virus Suite - rated #1 Antivirus Product by InfoWorld Magazine in 2006. All Antivirus products provide protection against old viruses and threats. The F-Secure difference is its ability to react to new, unknown threats through its use of both proactive techniques such as heuristics and sandboxing, as well as reactive signature based techniques. F-Secure's ability to respond to diverse, unpredictable threats as they appear makes F-Secure the most secure and reliable choice for REDPLAID's dedicated server hosting customers.	Windows & IIS Hardening (Windows)Windows & IIS Hardening (For Windows) REDPLAID's Windows & IIS Hardening can reduce your risk of being hacked by over 75 percent. REDPLAID's Advanced Server Hardening for Windows consists of Operating System Hardening for Windows platforms to provide an end-to-end custom security configuration of your server(s), including the latest security patches and updates. On Windows servers, REDPLAID's Security Team installs and configures SECPOL hardening software. REDPLAID's Security Team also performs proprietary steps to harden the common applications and services running on your servers such as IIS.


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